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Frequently Asked Questions (FAQ)
Message us and we'll get back to you within 1 business day
Umizato Blue Light Blocking Glasses are the lightest around. We make the glasses from innovative, durable, and beautifully-handcrafted materials.
All our glasses have innovative clear lens technology with low color distortion. This lens technology blocks harmful blue light coming from digital devices.
All our styles have dimensions listed in the product description and photos. Measurements are in millimeters and represent lens width, nose bridge, temple (arm) lengths.
Like this example: 53-16-145
A great way to know what fits you the best, is to compare the measurements with your current glasses. Our frames come in Small, Medium, and Large sizes. See the size guide below:
SIZE GUIDE LENS WIDTH
Small < 50mm
Medium 50 - 54 mm
Large >= 55mm
When it comes to your face shape and glasses frames, a good rule of thumb is to look for frame shapes that contrast the shape of your face:
• face with angular features → soft and curved-shaped frames
• face with rounder features → angular-shaped frames
You may also view our face shape guide to learn more.
Umizato glasses have innovative clear lens technology with low color distortion. Unlike others with yellowish tint, our glasses have clear (minimal tint) lenses.
These lenses will filter out 30% of the artificial blue light and 100% of the harmful UV wavelengths coming from digital screens. As a result, it helps you sleep better, rid headaches, and look great!
Unfortunately, we don’t. At the moment, we only offer blue light blocking lenses without prescription/magnification. However, we are coming out with reading magnification powers soon, so stay tuned!
We accept all major credit cards.
Yes! Absolutely. Umizato is certified Level 1 PCI DSS compliant. Umizato uses industry standard 256-bit encryption technology. This is the same level of encryption used by large banks to keep your information secure.
We know you’ll love your glasses! If not, you can return or replace it for FREE WITHIN 30 DAYS, NO QUESTIONS ASKED.
Contact us and let us know the reason (so that we can try to improve) and we'll be happy to send you a prepaid return shipping label.
Definitely! For more information regarding shipping costs, kindly refer to the specifics below:
DOMESTIC/USA
• Shipping is FREE on all orders over $30
INTERNATIONAL
• Shipping to Canada: starts at $16
• Shipping to all other countries: starts at $25
You should receive an email with the tracking number after we ship your purchase.
• If you have created an online account, you can also check your order status from Main Menu > Help > Order Status.
• If you haven’t created an online account, just contact us and have your order number handy.
We take 1 business day to process and 3-5 *business days to ship depending on your location. Your order should be with you according to the following criteria:
DOMESTIC/USA
• Standard Shipping: 5 to 7 *business days
• Expedited Shipping: 1 to 3 *business days
INTERNATIONAL
• Shipping duration will depend on the customer’s location
*Business days are from Monday to Friday, Pacific Time.
Our warranty extends to 1 year from the order date to cover manufacturing defects:
• INCLUDE coatings, cracks, and materials
• DO NOT INCLUDE scratches, normal wear and tear, loss of screws due to neglect, and exposure to excessive heat
If you believe that your product has an issue that is covered under our warranty, kindly email us with the:
• Order ID #
• Issue description
• Product photos
Use a lens cleaner spray, if available, to clean the lenses’ dust and other debris. If this is not available, use a lotion-free dishwashing soap and clean tap water.
The microfiber cloth that comes with your glasses is effective in removing any dirt or smudge from the lenses. Use it to dry the lenses and trap oils to avoid smearing. Make sure you clean the cloth frequently.
Avoid leaving your Umizato glasses in the car or any heated place for an extended amount of time. This can affect the AR (anti-reflective) coating and/or alter the shape of the frame.
Marketers, press, and influencers are invited to email us.
We look forward to hearing from you!
If you have any other questions or concerns, message us or email us and we promise to get back to you within 1 business day.
You may also call us at 626-330-2886 from Monday to Friday, 10 am to 5 pm, Pacific Time.